That depends! This machine is ideal for spaces of up to 1,800 sqft OR for HVAC systems that scent an 1,800 sqft space - perfect for medium to large spaces such as lobbies, offices, homes, halls, retail stores, spas, fitness centers and much more! Also, the built-in fan allows for consistent coverage throughout large open spaces.

Yes! This machine can be used as a standalone unit or can be hooked directly into your HVAC. We recommend placing the unit on a sturdy surface such as a non-carpeted floor, a table, or it can even be mounted to your wall!

We do not recommend utilizing non-Hotel Collection fragrance oils for this machine as our oils are crafted from pure, clean ingredients that will keep the machine from becoming clogged. Other brands have additional ingredients that will harm the integrity of the machine.

Yes! We lead the market in Cold Air Diffusion Technology (patent-pending); the safest, cleanest way to fill a space with pure, residue-free aroma. Also, our oils are IFRA (International Fragrance Association) and Leaping Bunny certified with zero water or harsh chemicals. They are safe for kids, pets, artwork, and furniture.

This machine fits up to 500mL of fragrance oil.

A 500mL bottle will last at least 30 days on the suggested settings. We recommend running the unit for no more than 12 hours per day. For optimal performance, use a work/pause cycle of 40 seconds on and 160 seconds off.

Yes! This device has a programmable timer that can be customized by day and time.

To set the event time, tap the ‘Mode’ button to enter event setup. Then, tap ‘Set’ to cycle through the hours, minutes, and days. When the part you want to change starts flashing, use the ‘Up’ or ‘Down’ buttons to adjust it. For selecting or deselecting specific days, press the ‘Power’ button.

1. Your device comes with a silencer (a small silver piece where the mist exits). First, remove the silencer and replace it with the HVAC connector, which looks like a lug nut with a black ring.
   
2. Push down on the black ring to insert one end of the tube into the connector.
   
3. Insert the other end of the tube into the supply duct.
   
4. Seal any openings in the supply duct with HVAC tape.
   
5. Trim any excess tubing—keep the total length under 4 feet, with only about 2 inches inside the duct.
   
   This setup ensures optimal scent distribution through your HVAC system.

No, the device has its own built-in bottle where you need to pour the oil. Do not try to screw in the separate oil bottles that come with your order.

If you have metal ductwork, you’ll need to use a Unibit drill bit to create a hole for the tubing. Be careful not to drill the hole too large—keep it just slightly smaller than the thick tubing to ensure a snug, secure fit.