Turn Every Purchase Into Luxury Rewards
Join The Concierge Club and earn points on every order, unlock exclusive perks, and elevate your everyday scent experience.
Join the Club
Create your account and join the Concierge Club to receive bonus points to start.
Earn Points
Earn points with every order you place, plus everyday actions like reviews and referrals.
Redeem Points
Use your points to unlock exclusive Concierge Club rewards, anytime you like.
How do I join The Concierge Club?
Joining is free. Simply create a Hotel Collection account to become a member of The Concierge Club. You'll receive bonus points to get started and can begin earning rewards immediately.
How do I earn points?
Earn points by shopping, referring friends, writing product reviews, signing up for email and SMS, and engaging with us on social media. Every qualifying purchase earns points based on your current tier.
How do The Concierge Club tiers work?
As you spend more, you'll unlock higher membership tiers. Each tier offers a higher earning rate, helping you accumulate points faster and unlock rewards sooner. See the Tiers section above for the current levels and earning rates.
What can I redeem my points for?
Redeem your points for exclusive rewards, including money-off vouchers, free shipping, and other member-only perks. Visit your Rewards dashboard to explore all available options.
Where can I check my points and rewards?
Log into your Hotel Collection account to view your current points balance, tier status, available rewards, and recent activity.
Do my points expire?
Yes, points expire after 12 months of account inactivity. Any activity — such as making a purchase, leaving a review, or logging into your account — will reset the expiration period and keep your points active.
