How to Earn Points & Rewards | The Concierge Club

How to Earn Points & Rewards | The Concierge Club

We’re so excited to announce the official launch of Hotel Collection's exclusive loyalty program!

You asked and we listened. Our Concierge Club Members can now enjoy early access to sales and product launches. Once you join the club, you will start earning points from each qualifying purchase from us!

You can use these points to redeem for exclusive rewards, like free shipping or mystery gifts. The more points you have, the higher your loyalty tier and the more benefits you will earn!

The Club's Itinerary:


Join the Club

Now our guests can easily login into one place to check everything H.C has to offer; like how to earn points & rewards, view your tier status, view & track orders, manage subscriptions, and more.

We encourage you to apply and begin earning points. Automatically earn your first 200 points for creating an account! Simply Login or Create An Account to get started. 

Once you enter, we’ll automatically upgrade your tier status to the level that’s associated with how much you’ve spent since January 1st, 2022 on our site!


Earn Points for Shopping & Completing Actions

Engaging with Hotel Collection has its perks. Simply complete actions to begin collecting points, like following or liking us on social media, leaving product reviews, and signing up for email/SMS notifications. 

To earn points, please ensure you're logged into your account, before every H.C purchase! Earn limitless points for all purchases on hotelcollection.com. While this is unlimited, you may only redeem one reward per purchase. 

Keep in mind that your points expire 365 days after your last purchase. This means you must make at least one purchase in this time frame for your points to remain active. 


Redeem for Rewards

We currently offer several rewards to redeem points including gift cards, mystery gifts, and free shipping. In the future, we are excited to include an array of products in the Rewards section that can be added to your cart or redeemed individually. 

Please note: The Free Shipping Reward has a max shipping rate of $20 and is currently eligible for our U.S customers only. We look forward to providing this option for our international guests in the future!


Level Up Your Tier Status

Get even more exclusive access, earn more points per purchase, and discover exclusive ways to earn points & rewards. Keep in mind that in order to remain in your tier, you must maintain that level of annual spending. 

Don’t worry, we'll remind you one month before your tier membership is about to expire. 

V.I.P Status

Our V.I.P Tier is free to join by simply Creating an Account. With an account, you will receive access to:

- Earn 5 points for every $1 spent

- Members-Only Deals

- Early Access to New Product Releases & Sales

- Enter Product Giveaways

Platinum Status

Once you’ve spent $500 within that year, you will automatically be upgraded to the Platinum Tier. 

Enjoy all that V.I.P Status has to offer, with some additional benefits:

- Earn 7 points for every $1 spent

- 1,000 Birthday Points 

Black Card Status

Our most exclusive members receive our most exclusive offers! Once you’ve spent $1,000 in that year, you will automatically be upgraded to the Black Card Tier.  

Enjoy all that V.I.P & Platinum Status offers, as well as:

- Earn 10 points for every $1 spent

- 2,000 Birthday Points

- Enter Vacation Giveaways

More About The Club